Privacy Policy — 800jl Casino

1. Who We Are — Data Controller

1.1 For the purposes of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, 800jl Casino, operating through 800jl.org, is the personal information controller ("PIC") of your personal data.

1.2 800jl operates in alignment with PAGCOR (Philippine Amusement and Gaming Corporation) guidelines applicable to online gaming platforms serving Filipino players.

1.3 Questions or concerns regarding this Privacy Policy or our data practices may be directed to our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

2. Personal Data We Collect

800jl collects personal data in the following categories, depending on how you interact with the Platform:

2.1 Registration Data

When you create an 800jl account, we collect: full legal name; date of birth; Philippine mobile number or email address; chosen username; and account password (stored only in hashed, non-reversible form — never in plain text).

2.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering regulations and PAGCOR guidelines, we collect: government-issued photo ID (UMID, PhilSys ID, Driver's License, or Passport); proof of address (utility bill, barangay clearance, or bank statement); and in some cases, proof of payment method ownership. This data is collected through our KYC verification process and is required before withdrawals can be processed.

2.3 Financial Transaction Data

We collect records of all deposits, withdrawals, and wagers made on the Platform, including: transaction amounts; payment method used (GCash account reference, PayMaya reference, bank account last four digits, wallet identifier, or USDT wallet address); and transaction timestamps. We do not store complete payment card numbers or GCash/PayMaya PINs.

2.4 Device and Technical Data

When you access 800jl.org, we automatically collect: IP address; browser type and version; operating system; device type; screen resolution; language settings; referring URL; and session timestamps. This data is used for security monitoring, fraud detection, and platform optimization.

2.5 Communications Data

If you contact 800jl's support team via live chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and the resolution of any issues raised. These records are used for support quality, compliance, and dispute resolution purposes.

2.6 Behavioral and Usage Data

We collect data about your activity on the Platform, including: games played; wager amounts and outcomes; session duration; bonus usage; and feature interactions. This data is used for responsible gaming monitoring, personalization, and platform improvement.

3. How We Use Your Personal Data

800jl uses your personal data for the following purposes:

• Account Management: Creating, maintaining, and administering your 800jl account;
• Service Delivery: Processing deposits and withdrawals, providing access to games, and crediting bonuses;
• Identity Verification: Conducting KYC checks to verify your identity, age (21+), and eligibility to use the Platform;
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, money laundering, and other prohibited conduct;
• Legal and Regulatory Compliance: Fulfilling obligations under Philippine law, PAGCOR guidelines, and anti-money laundering regulations;
• Responsible Gaming: Monitoring usage patterns to identify potential problem gambling behaviour and providing proactive support where appropriate;
• Customer Support: Responding to your queries, resolving disputes, and improving service delivery;
• Platform Improvement: Analysing anonymised usage data to improve game selection, user experience, and system performance;
• Marketing Communications: Sending promotional offers, bonuses, and platform updates to players who have consented to receive such communications.

4. Legal Basis for Processing

4.1 800jl processes your personal data on the following legal bases as recognised under RA 10173:

• Contractual Necessity: Processing required to perform our agreement with you (the Terms & Conditions), including account management, payment processing, and game access;
• Legal Obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulations, and Anti-Money Laundering Act (AMLA) obligations;
• Consent: Processing for marketing communications and optional features, where you have provided explicit consent;
• Legitimate Interest: Processing for fraud prevention, security, and platform improvement where our legitimate interest does not override your fundamental rights.

5. Data Sharing and Disclosure

5.1 800jl does not sell your personal data to third parties. We share personal data only in the following limited circumstances:

5.1 Service Providers (Personal Information Processors)

800jl engages trusted third-party service providers who process personal data on our behalf, including: payment processing partners (GCash, PayMaya, BPI, BDO, Metrobank, USDT processors, Coins.ph); KYC identity verification platform providers; cloud hosting and data storage providers; customer support platform providers; and fraud detection and security service providers. All service providers are contractually bound to process personal data only on 800jl's instructions and in accordance with appropriate data protection standards.

5.2 Game Providers

Game providers whose titles are available on the 800jl Platform (including JILI, Pragmatic Play, PG Soft, and others) may receive limited technical data necessary to operate their games within the 800jl environment. Game providers do not receive your full personal profile, KYC documents, or financial transaction history.

5.3 Regulatory and Legal Disclosure

800jl may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or legal process. We will notify you of such disclosures where legally permitted to do so.

6. International Data Transfers

6.1 Some of 800jl's service providers operate servers or infrastructure outside the Philippines. Where personal data is transferred internationally, 800jl ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with NPC requirements, to protect your data at a standard equivalent to Philippine law.

6.2 800jl does not transfer your KYC documentation or financial records to jurisdictions that do not provide an adequate level of data protection without your explicit consent, except where required by law.

7. Data Retention

7.1 800jl retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with applicable legal obligations.

7.2 Account data and financial transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements under AMLA.

7.3 KYC documentation is retained for the period required by PAGCOR and AMLC regulations, which is typically no less than five (5) years from the date of the last transaction associated with your account.

7.4 Support communication records are retained for a period of three (3) years from the date of the relevant interaction.

7.5 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

8. Cookies and Tracking Technologies

8.1 800jl.org uses cookies and similar tracking technologies to operate the Platform, remember your session preferences, and analyse usage patterns. The types of cookies used include:

• Essential Cookies: Required for the Platform to function, including session authentication and security tokens. These cannot be disabled without affecting your ability to use the Platform.
• Functional Cookies: Store your preferences such as language, display settings, and last-used game categories to improve your experience across sessions.
• Analytics Cookies: Collect anonymised data about how visitors interact with the Platform to help us improve performance and user experience. No personally identifiable information is included in analytics data.

8.2 You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your 800jl account.

9. Security Measures

9.1 800jl implements the following technical and organisational security measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption at rest for sensitive personal data stored in our database systems;
• Cryptographic one-way hashing for all stored passwords;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Two-factor authentication (2FA) for administrative access to production systems;
• Regular penetration testing and security audits by independent security professionals;
• Automated anomaly detection systems monitoring for unusual account access patterns.

9.2 In the event of a personal data breach that poses a risk to your rights and freedoms, 800jl will notify you and the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by RA 10173.

10. Your Data Rights

Under the Philippine Data Privacy Act (RA 10173), you have the following rights regarding your personal data held by 800jl:

To exercise any of the above rights, contact our Data Protection Officer via live chat support on 800jl.org. We will respond to verified requests within fifteen (15) business days in accordance with NPC guidelines.

11. Children's Privacy — 21+ Platform

12. Marketing Communications

12.1 With your consent, 800jl may send you promotional communications including bonus offers, new game announcements, and special events via SMS, email, or in-platform notifications.

12.2 You may withdraw your consent to receive marketing communications at any time by: (a) updating your communication preferences in your 800jl account settings; or (b) clicking the unsubscribe link in any marketing email; or (c) contacting our support team via live chat.

12.3 Withdrawing marketing consent does not affect the lawfulness of processing that occurred prior to withdrawal. Service communications required for account operation (e.g., transaction confirmations, security alerts, withdrawal notifications) will continue to be sent regardless of marketing preferences.

13. Changes to This Privacy Policy

13.1 800jl may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date at the top of this Policy indicates when the current version took effect.

13.2 Material changes to this Privacy Policy will be communicated to registered players via email or SMS notification at least seven (7) days before the changes take effect. Continued use of the Platform after the effective date of any amended Privacy Policy constitutes acceptance of the updated terms.

14. Contact Us — Data Protection Officer

For any questions, requests, or concerns relating to this Privacy Policy or 800jl's data practices, please contact our Data Protection Officer:

• Live Chat: 24/7 support at 800jl.org — fastest response channel, average under 10 minutes
• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Privacy Request — [Your Account Username]" for prioritised handling

For complaints regarding your data rights that cannot be resolved through 800jl's internal process, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). NPC contact information is publicly available through official Philippine government channels.